What Item 19 is

Item 19 of the Franchise Disclosure Document is the only place a franchisor may make a financial performance representation. About 40% of franchisors choose to disclose nothing there at all. When one does, the figures are the franchisor's own, presented on the franchisor's terms, with the franchisor's disclaimers.

What we do

  • We report Item 19 figures verbatim, word for word, as the franchisor wrote them.
  • We attribute them clearly to the franchisor and the FDD they came from.
  • We keep their disclaimers intact, including any statements about who achieved the results and who did not.
  • We show them alongside the Transparency Score, clearly framed as the franchisor's disclosure, never inside the grade.

What we never do

We do not
  • Average, re-rank, or recompute the figures.
  • Project or extrapolate them forward into any forecast.
  • Roll them into the score or let them move any factor.
  • Imply a level or range of sales, income, or profit you might earn.
  • Generate an earnings number of our own. If a figure appears, the franchisor wrote it.

Historical disclosures only

If a franchisor discloses its own historical unit counts or system data, we may present those historical numbers as theirs, labeled and with their disclaimers. We never add a trend line, never extrapolate forward, and never turn a historical disclosure into a projection. Historical reporting is not a forecast.

Why we are this strict

Two reasons. First, honesty: nobody can predict your individual results from a franchisor's selective disclosure, so we will not pretend to. Second, the law: under the FTC Franchise Rule, any statement that asserts or implies a level of actual or potential sales, income, or profit, outside a franchisor's own Item 19, is a prohibited financial performance representation. We stay well clear of that line by design.

See the rest of the rubric

The Score & Rubric